Why Labels Need to Match Across Pages
You’re at a party. Someone introduces themselves as “Michael.” You shake his hand, have a nice conversation, move on. Later that evening, you see him again across the room. You walk over and say, “Hey, Michael!” He looks at you blankly. “It’s Mike now.” Weird, but okay. A while later, you spot him by the snack table. “Mike!” you try again. He turns around. “Actually, it’s Mikey.”
You’d stop trying, right? You’d start avoiding this person. Not because you don’t like them, but because the rules keep changing and you can’t keep up.That’s what inconsistent identification feels like on a website.
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