You know the feeling. You’ve just spent the last twenty minutes filling out a form on a website. Suddenly, it asks for a specific piece of information. You need to dig for this information. You spend the next 7 minutes digging in your desk, files, computer, until you find it. Flip back to your form, and you are logged out.
If you are lucky, the form will allow you sign back in and continue from there. There’s a good chance you may need to start over. For you it is frustrating and takes time. But what if you can’t complete the form in the time given? Maybe it’s because you can’t answer the questions quickly enough.